Frequently Asked Questions

Find answers to common questions about orders, shipping, and our jewellery.

INDLADY offers a wide range of premium women fashion accessories including necklaces, earrings, bracelets, rings, and anklets. Each piece is crafted with attention to detail using high-quality materials to ensure lasting beauty and elegance.
Standard shipping typically takes 5-7 business days within India. Express shipping options are available for faster delivery in 2-3 business days. International orders may take 10-15 business days depending on the destination.
Yes, we offer a 30-day return policy for unworn items in their original packaging. Refunds are processed within 7-10 business days after we receive the returned item. Custom or personalized pieces are non-returnable.
If you receive a damaged product, please contact our customer service team within 48 hours with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you.
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website or the courier's tracking portal. You can also check your order status by logging into your account.
Orders can be cancelled within 24 hours of placement. Please contact our customer service team immediately if you wish to cancel. Once an order has been processed and shipped, it cannot be cancelled but can be returned following our return policy.